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Podrška za partnere

Preduzeće KIM TEC svojim partnerima pruža kompletnu podršku - a tehnička podrška je jedan od elemenata u osiguranju kvaliteta usluga koje nudi informaciona tehnologija. Zato se KIM TEC trudi da organizuje što kvalitetniju i primereniju tehničku podršku za svaki proizvod i za svaki profil korisnika.

Vaša oprema povjerena je djelatnicima Servisa grupacije, certificiranima od strane mnogobrojnih principala. Osim tih trenutnih znanja djelatnici servisa kontinuirano se educiraju za sve nove tehnologije i proizvode.

Neki od važnijih certifikata:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Server+
  • HP CarePack
  • IBM IBM ThinkPad Advance Problem Determination and Resolution, RTI03
  • IBM ThinkPad Effective Problem Determination and Resolution,  RTI03
  • IBM ThinkPad Effective Problem Determination and Resolution,  RTI04
  • IBM servicing IBM TP,  RTI04SI
  • Lenovo Mobile Systems (RTC05)
  • IBM, servicing xSeries servers, XW0001SI
  • HP APS, Proliant servers [2005]
  • HP AIS, Proliant servers [2005]
  • HP APS, Proliant Storage server workgroup [2005]
  • HP APS, Commercial Inkjet & MFP
  • HP APS, Color LaserJet Printers, Hign-end
  • HP APS, Color LaserJet, Low-end and Mid-range
  • HP Large Format Printing & MFP
  • HP APS, Specialty in Color LaserJet, Hign-end & MFP
  • HP APS, Specialty in Monochrome LaserJet, High-end & MFP
  • HP APS, Specialty in Monochrome LaserJet, Low-end and Mid-range & MFP
  • HP APS, Monochrome LaserJet, High-end
  • HP APS, Monochrome LaserJet, Low-end and Mid-range
  • Samsung SF-330/335T, ML-1440/1450/1451N, Network printing
  • Samsung ML-1510/1710/1750, ML-2150/2151N/2152W, SCX-4016/4116/4216, network Printing
  • Samsung ML-00LA, ML-2550/2551N/2552W, CLP-500
  • Samsung CLP-600/650/300
  • KPSS Service & technical support, Samsung POS printers
  • KPSS Training course Techtogether 2004, Samsung POS printers
  • Microsoft MCP
  • Microsoft MCSA
  • Microsoft Installing & Configuring Microsoft Windows NT WS4.0 for OEM System Builders
  • IBM Certified Associate System Administrator - Lotus Notes and Domino 6/6.5
  • HP APS, Commercial Desktop, Workstations and notebooks
  • Psion Teklogix service training, NetPad & Handheld terminals

 

Podrška i servis

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